Precise Tracking for Warranty Claims Among Broad Array of Failures | SupplyChainBrain

Precise Tracking for Warranty Claims Among Broad Array of Failures

July 12, 2013

A major electronics manufacturer was experiencing up to six different types of failures in one particular model. Faulty mechanical parts needed to be tracked by a variety of serial numbers in order to be reimbursed by the manufacturer's parts supplier. Renova Technology was able to implement a repair program addressing the different failures, ranging in difficulty from rudimentary replacement to detailed re-soldering work. Renova also developed a customized variable billing tracking system to ensure that the manufacturer claimed faulty parts in their agreements with their suppliers.

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