Service Provider Lends Critical Insight During Manufacturer's Dispute with End-User | SupplyChainBrain

Service Provider Lends Critical Insight During Manufacturer's Dispute with End-User

July 12, 2013

A billion dollar telecommunications equipment manufacturer encountered a dispute with their Fortune 500 customer. The equipment was passing Renova Technology's rigorous quality assurance tests but was subsequently failing internal quality testing at one particular client location and was being deemed unusable. Upon investigation, Renova Technology discovered the root cause of the false failure data, saved the manufacturer's relationship with their end-user and helped the manufacturer avoid pending litigation.

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