A Fortune 500 POS & ATM manufacturer required a reduction in turnaround time and shipping and administrative costs when claiming warranty on units manufactured overseas by a contract manufacturer. Renova worked with the overseas contract manufacturer to integrate processes and share information. The program is still running four years later, and the manufacturer has experienced a significant decrease in reverse logistics costs.
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Repair Provider and Contract Manufacturer Work Together to Reduce Costs
July 12, 2013
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