How to Make Your Logistics Network Truly Customer-Oriented | SupplyChainBrain

How to Make Your Logistics Network Truly Customer-Oriented

Scott Keller, Associate Professor of Logistics, University of West Florida

March 26, 2009

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What does it mean to be "internally customer-oriented"? Scott Keller, associate professor of logistics at the University of West Florida, offers some pointers on how companies can improve worker efficiency, morale and dedication to the entire process. [Run Time (Min): 10:01]

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