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Think Tank
Business Strategy Alignment: Page 446
The ABCs of S&OP
Canadian Tire to Use Tablets to Enhance In-Store Shopping
Canadian Tire will deploy at least 5,000 tablet devices to its core network of 490 stores beginning in May. The rollout follows fast on the debut of a digital content hub designed to improve both in-store and online shopping experiences at Canada's largest retailer.
'Borderless Business Environment' Drives New Pressure, Changes Priorities in Procurement, Study Says
Procurement leaders face new pressures in 2013 as companies focus on profitable growth and balance local agility with global scale in their value chains, according to new Procurement Key Issues Research from The Hackett Group Inc.
Defining Differences Between Reverse and Forward Logistics Operations
Among the numerous challenges to a successful reverse logistics initiative is determining and tracking the value of the returned unit.
Is Your Employee's Tweeting Courting Disaster for You?
Social media and its close relative, social CRM, allow you to connect with customers in new and meaningful ways, on a greater scale and at a greater velocity than ever before. When it's done right, that is.
U.S Agencies May Be Barred from Buying IT from Vendors Affiliated with Chinese Government
Certain U.S. federal agencies could be hindered from buying information technology systems made by companies with links to the Chinese government under the new funding law signed by President Barack Obama.
Court Opens Way for U.S. Retailers to Import Lower-Priced Goods Despite Copyright Laws
The U.S. Supreme Court has removed a major barricade for cross-border e-commerce, ruling that so long as a product isn't pirated, U.S. retailers can import it without violating copyright law. In practice, that means an online retailer can sell U.S. customers many products that are lower priced"”and were never intended to be sold in the U.S."”without breaking the law.
Breaking the Rules of Supply-Chain Management
Enterprise Innovation Through the Reverse Supply Chain
Supply chain managers fight a tough battle in trying to meet management demands to decrease costs while creating efficiencies and implementing sustainability measures. Economic growth has improved but lacks the stability to provide companies comfort to budget for implementation of many of the innovations in their long- or short-term plan. However, companies can stagnate without taking the time to identify opportunities to innovate. With pressure to sustain its competitive edge, leading organizations are beginning to consider their reverse supply chain to find hidden value.
Reintroducing Competitive Pricing to Your Existing Supplier Base
When multiple vendors compete for your business, you can expect to see aggressive pricing. But with your existing suppliers, competitive sourcing is not always an option, and without that you may be paying an above-market premium.
E-Invoicing, Slow to Catch on in Ocean Transportation, May Be Gaining Steam
In a digital age where a delay of seconds or one human error can be the cause of lost revenue, wasted resources or unhappy customers, good technology becomes critical to run a business. Twelve years after the ocean shipping industry adopted e-commerce tools that resulted in an average savings of $100,000 per year and hundreds of thousands of labor hours per week, the final steps in the shipping process - invoicing and payment - are still catching up.
Are Pure-play Online Retailers and Brick-and-Mortar Sellers Finding Common Ground?
"Multichannel" (or even better, "omnichannel") is something almost every self-respecting retailer wants to be. But most pure-play internet vendors resist the idea that actual stores, with their rents, payrolls and security cameras, ought to be one of those channels. The thought of having the same costs as bricks-and-mortar competitors "scares the living daylights out of me," says Charles Hunt, owner of Duvet and Pillow Warehouse, a fast-growing online retailer. Yet things are changing.
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