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Business Strategy Alignment: Page 462

Could 2013 Be the Year That E-Tailers Really Start Benefiting from Mobile Commerce?

This will be the year that retailers take mobile seriously in all its forms and in all areas of the company. Of course, e-tailers have been highly aware of the need to employ mobile as another channel for the customer, but brick-and-mortar retailers are opening their eyes to the possibilities as well.

U.S. Manufacturing Is on the Way Back

The sharp slowdown in U.S. manufacturing that began last spring appears to be over, setting the stage for moderate expansion in the factory sector in coming months - with a little boost from companies bringing overseas production back to America.

Report Outlines Business Continuity Programs that Go Beyond the Disastrous First 48 Hours

Plans that detail a business's initial emergency response provide a road map for keeping operations running through a crisis and ready a business for the return to full operational effectiveness in the weeks that follow a disruption. These forward-thinking solutions are critical components to effective business continuity programs, according to a new PwC US paper entitled, "Beyond the first 48 hours: Can your business continuity plan go the distance?"

Returning Manufacturing to U.S. or Nearby Is Highly Complex Decision

In 2012, more and more analysts and pundits pronounced the return of manufacturing onshore to the U.S. or near-shore to Mexico (or the Caribbean). Is this real and lasting, what is causing it, and what does it mean for supply chain managers?

Human Resource Software Now Contains Talent Management Modules

Human capital management software is traditionally understood as addressing human resource plus talent management business requirements. While HR software is now quite affordable and adopted by many businesses, a comprehensive HCM suite that includes talent management modules is not equally accessible.

Human Resources

American Express Survey Finds Optimism as We Move Into 2013

The latest American Express Spending and Saving Tracker reported that 39 percent of Americans are optimistic going into the new year, compared to 35 percent who said so going into 2012. Ten percent report they are "unconcerned" going into 2013, compared to 6 percent who said they were "unconcerned" a year ago.

Spending

Supply-Chain Risk Management: An Essential Competency

Noha Tohamy, research vice president with Gartner, identifies the proactive strategies that leading companies are using to manage supply-chain risk today.

Supply-Chain Segmentation: A New Strategy for Meeting Customer Demand

One of the hottest topics of discussion at the Gartner Supply Chain Executive Conference 2012 was supply-chain segmentation. Chris Gordon, practice head and global network lead with Wipro Technologies, explains the concept, and its compelling benefits.

Voice Analytics Can Gauge Customer Service Satisfaction

How people speak is as important as the words they say when it comes to sentiment analysis. "The human voice is made of many repeating patterns," said Amir Liberman, CEO of Nemesysco. "Everything that attracts your attention will generate a slight disturbance in these patterns. We look carefully at this voice chart, and we identify disturbances."

How Can We Keep Growing U.S. Manufacturing?

America has done a good job of solving internal manufacturing problems, improving quality and reducing waste and costs. These internal programs have kept American manufacturing in the game. But there is a problem. Manufacturing isn't growing in terms of factories, percentage of GDP, employees, or sales revenue.

Manufacturing Growth 01

World Resources Institute Adds Sustainability to Business Analysis

The World Resources Institute (WRI) has incorporated sustainability into the traditional SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis employed by many businesses.

Why Haven't Companies Been Quicker to Apply Lean to Services?

Why have companies been so slow to apply lean principles and techniques to service processes such as finance, human resources, accounting, health care, and customer service? One reason is that the waste and inefficiency that can interfere with services are rarely obvious.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

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Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

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