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Quality & Metrics: Page 112

Walmart Deepens Store-Digital Integration as Web Unit Struggles

The world’s largest retailer will merge the logistics and finance teams for its e-commerce unit and stores.

0722 Walmart Deepens Store Digital

Q&A | A 'Revolution' Is Coming to Supply-Chain Technology

A revolution in supply-chain technology is "on the horizon," says Paul Blake, director of technology marketing with GEP. He explains the nature of that change, and what's driving it.

0719 A Revolution Is Coming

Digital Network Platforms: Facing Facts and Reality

Emerging digital technologies and the consequent need for new capabilities are disrupting all aspects of business: people, process, and technology. Today’s supply-chain operating models are being challenged to deliver unprecedented levels of agility and economic value.

0710 Digital Network Platforms Facing

Lessons From the Military for Improving the Retail Customer Experience

Retailing as a business model is being challenged by e-tailers and demands for an ever-improving customer experience. Lessons from the military can help.

0708 Lessons Fromthe Military

Q&A | How the Platform Enables End-to-End Supply Chains

The notion of a platform holds the key to building true end-to-end supply chains, says Roddy Martin, chief digital supply chain officer with TraceLink.

0708 Howthe Platform Enables

Boeing’s 737 Max Software Outsourced to $9-an-Hour Engineers

The software — plagued by issues that could keep the planes grounded months longer after U.S. regulators have revealed a new flaw — was developed at a time Boeing was laying off experienced engineers and pressing suppliers to cut costs.

0702 Boeings737 Max Software

Podcast | When One Size Doesn’t Fit All: Customizing the Customer Experience

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast.

0628 When One Size Doesnt

AI Needs `Edge Computing' to Make Everyday Devices Smarter

Artificial intelligence can do amazing things, but it’s still rare because the math takes enormous computing power and loads of electricity.

Source: Bloomberg

Companies Are Wildly Overestimating Their ‘Digital Maturity’ in Supplier Management

When it comes to assessing progress toward digital transformation of the procurement function, a lot of companies appear far less advanced than they think they are.

0617 Companies Overestimating Digital Maturity

Improving Customer Experience: Beyond the Survey Score

Companies need to look beyond numerically scored surveys, in seeking to optimize the customer experience, both now and in the future.

0605 Improvingthe Customer Experience

Unlocking the Potential of Earned Value Management

A look at the approaches that organizations can adopt to take full advantage of earned value management, while ensuring that enterprise software is up to standard.

0604 Unlockingthe Potentialof

Podcast | Do Companies and Investors Get the Importance of Supply Chain Excellence?

Anybody with a passing knowledge of the supply chain knows how important it is to a company’s success. So why haven’t some CEOs, boards and investors gotten the memo?

0531 Do Companiesand Investors

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

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Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

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