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Quality & Metrics: Page 214

Driving Innovation and Value Through Supplier Collaboration

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Consumers Want Choices and Convenience When Shopping Online, Study Finds

Release of the second UPS Pulse of the Online Shopper: A Customer Experience Study analyzes omnichannel retailing and shows consumers want more choices when it comes to shopping online, more control over when their purchases will be delivered and a convenient returns process. They're also using social media to shop for the best deals and expect more shipping options from e-tailers.

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Introducing the Supply Chain Design Center of Excellence

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Report From SCOPE Spring 2013

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What Keeps Pharmaceutical Manufacturers Up at Night?

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Keeping It Cool: Challenges in Temperature-Controlled Transportation

RWI, an asset-based 3PL specializing in temperature-controlled transportation, recently conducted a survey of shippers with cold supply chains to better understand their needs and challenges. Chris Taylor, director of sales and marketing, discusses the results.

SEC's New Rule on Conflict Minerals: Clarity and Confusion

The fog is beginning to clear. High-tech and other types of manufacturers are getting a better idea of what they must do in order to conform to new requirements for disclosing the presence in their products of conflict minerals from the Democratic Republic of the Congo (DRC) and neighboring states. Still, a number of questions remain unanswered.

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Best Practices in Supply-Chain Transformation

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Apple, McDonald's, Amazon Rule Gartner's 2013 Supply Chain Top 25 Rankings

To the surprise of few observers, Apple once again is first in Gartner's Ninth Annual Supply Chain Top 25, a research initiative designed to raise awareness of the supply chain discipline and how it impacts the business. Apple was followed by McDonald's and Amazon, which switched places from last year's ranking.

Nordstrom Says It's No Longer Tracking Customers Via Cellphones; Other Retailers Continue Trial

Eight months into a controversial customer-tracking mobile trial, Nordstrom has halted the effort. Although Nordstrom took a lot of criticism for the mostly misunderstood program from consumer media, it's not clear whether the project ended as a result of the criticism or the trial had simply run its course.

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Tracing the Food Supply Chain From Farm to Fork

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Applying Risk Management to Carrier Selection

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

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Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site