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Quality & Metrics: Page 219

No Company Is an Island: Why Collaboration Is Imperative

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Corporate Social Responsibility at the Grass-Roots Level

Most procurement functions are covering the basics of incorporating corporate social responsibility (CSR) processes, but this effort is more tactical than strategic. According to a recent Procurement Leaders study, 82 percent of procurement functions have managed to include CSR in their supplier selection and evaluation criteria.

The Love-Hate Relationship of Apple and Its Chip Supplier, Samsung

The chip manufacturing story has some compelling and awkward moments. For instance, Samsung managed to land Apple as its first massive computation chip customer when the original iPhone was heading to market. Apple needed someone to make the ARM chip that would give the iPhone its low-power consumption and zip, and Samsung said it was up to the task. Of course, the two companies are competitors now.

Losses Mount as Returns Fraud Stings Online Merchants, Report Says

The National Retail Federation estimates that nearly $9bn was lost by merchants in returns fraud in 2012. And according to a report from ThreatMetrix, online fraud resulted in about $3.5bn in lost revenue in North America last year.

Meat Recalled in Britain as Traces of Veterinary Drug Found

A British supermarket chain has recalled a beef product after traces of the powerful veterinary drug phenylbutazone, which is banned from the human food chain, were found for the first time in an item that had been on sale in stores here.

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Brown-Forman Embraces Visibility to Cope With Rapid Growth

The giant producer of alcoholic beverages lacked visibility of its prepaid ocean shipments and carrier performance levels. It sought a single platform for managing the flow of goods from the factory all the way to destination.

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Many U.S. Companies Fail to Get Third-Party Validation of Sustainability Initiatives

While more than half (53 percent) of all companies in the S&P 500 Index and Fortune 500 published sustainability reports in 2011 "” up from 19 percent the year before "” companies in the U.S. are less likely to obtain third-party assurance than their global peers, according to a report by the Global Reporting Initiative (GRI). Assurance refers to third-party validation of a sustainability report's contents.

Getting Personal with Customers Prompts Them to Buy More

Survey results from MyBuys and the e-tailing group reveal customer-centric marketing - the ability to engage consumers in one-to-one conversations across the customer lifecycle and all touch points - increases buyer readiness, engagement and sales activity.

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Despite Talks of U.S. Manufacturing Resurgence, China's Output Continues to Soar

To put China's sustained growth into perspective, when it surpassed the United States in 2010 to become the world's largest manufacturer, its output accounted for 23 percent of global manufacturing. Fast forward two years and China has gained an additional 10 percent of total manufacturing share, with $2.9 tr of the total $8.8tr global manufacturing output, putting their total value at 20 percent more than the US.

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Safe Solutions for Pharmaceutical Supply Chains

Three times in the past year, including just last month, the Food and Drug Administration has issued warnings that counterfeit cancer drugs originating overseas infiltrated the U.S. pharmaceutical supply chain, putting patients at risk.

The New Mission of the Sustainable Supply Chain Foundation

Richard Bank and Lisa Harrington, directors of the Sustainable Supply Chain Foundation, bring us up to date on the group's efforts to introduce third-party verification of companies' sustainability programs.

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Tossing Out a Low-Cost Sourcing Strategy in Favor of 'Best-Sourcing' Practice

Years ago, supply management professionals turned to low-cost countries to manufacture products, establish services operations and source materials in an effort to improve the bottom line for their companies. They found that inexpensive labor in India, China and emerging Asian countries made this new low-cost-country strategy successful "” despite requiring the management of lengthy, complex supply chains. Then the world began to change.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

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Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

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