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Quality & Metrics: Page 229

Global Partnership Created to Harmonize Sustainability Programs

Two industry groups have joined to fill the need for a globally harmonized approach to measure and communicate product lifecycles. The Consumer Goods Forum, a global network of more than 400 retailers, manufacturers, service providers and other stakeholders, has partnered with The Sustainability Consortium, which is dedicated to developing science and integrated tools to support informed decision making for product sustainability across the consumer goods industry.

A CPG Giant Aims for Sustainability in Its Global Supply Chain

A conversation with Pier Luigi Sigismondi, chief supply chain officer of Unilever

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Supply Chain Council Publishes Version 11 of SCOR Model

The Supply Chain Council has published version 11 of its Supply Chain Operations Reference (SCOR) model.

Executing a Smarter Retail Supply Chain

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Customers in UK Frustrated by Poor Retailer Response to Online Queries

In the run up to Christmas, UK retailers are frustrating shoppers with distinctly average customer service. Top UK merchants are failing to answer questions asked online or sent via email, according to the 2012 Eptica Multichannel Customer Experience Study. The research found that just 48 percent of retailers could successfully answer basic questions sent via email, while websites could answer just over half (53 percent) of questions asked online.

Improving Forecast Accuracy: Every Little Bit Counts

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Innovative Packaging for Shipping Refrigerated Pharmaceuticals

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Supply Chain Is Risky Business

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Webinar Dec. 11 on Achieving Exceptional Execution Through B2B Integration

ChainLink Research CEO Ann Grackin will discuss how innovative companies are using excellence in B2B integration as a competitive advantage, particularly in service-based industries, in a webinar scheduled for 12 p.m. EST, Dec. 11, 2012.

Global Supply Chains As Competitive Weapons

In an environment of increasingly global competition, companies are depending on their supply chains to differentiate themselves in key markets, says Michael Woore, former program director of IT services with Technicolor.

Western Businesses Need More Jugaad Innovation - or Pioneer Spirit

A resilient mind-set can transform scarcity into opportunity by combining limited resources with inventiveness and a never-say-die attitude. This approach "” whether it is aimed at creating a product, service or business model "” is called jugaad innovation. Jugaad is a colloquial Hindi word that roughly translates as "an innovative fix for your business; an improvised solution born from ingenuity and cleverness."

Consumers' Concern About Product Safety Impacts Manufacturers' Supply Chains

A survey that examines manufacturer and consumer perceptions about how products are made, sold, bought and consumed reveals a focus on quality, supply chains that are more transparent than ever but a decline in overall optimism, according to Underwriters Laboratories.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

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