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Think Tank
SC Security & Risk Mgmt: Page 436
More Visions of the Future from the San Francisco Roundtable
Demand Volatility Remains Top Concern of Supply Chain Management, Survey Says
Demand uncertainty is far and away still the top concern of supply chain mangers, according to a survey by LifeWork Search, an employee recruitment firm. Eighteen percent felt inventory surplus was the top concern, 12 percent voted for inventory shortage, while 8 percent believe lead times are the top holiday concern, and 3 percent chose "other".
LexisNexis Launches Risk-Monitoring Tool for Supply Management
LexisNexis Legal and Professional has launched LexisNexis SmartWatch, a risk-monitoring tool for supply-management professionals.
Global Partnership Created to Harmonize Sustainability Programs
Two industry groups have joined to fill the need for a globally harmonized approach to measure and communicate product lifecycles. The Consumer Goods Forum, a global network of more than 400 retailers, manufacturers, service providers and other stakeholders, has partnered with The Sustainability Consortium, which is dedicated to developing science and integrated tools to support informed decision making for product sustainability across the consumer goods industry.
A CPG Giant Aims for Sustainability in Its Global Supply Chain
A conversation with Pier Luigi Sigismondi, chief supply chain officer of Unilever
IFS Issues Export-Control Module for Aerospace and Defense
IFS has created a new software module to aid in export compliance in the aerospace and defense market.
PartnerShip LLC Offers Guarantee for Tradeshow Shippers
PartnerShip LLC, a provider of services to small and medium-sized businesses, is now offering a guarantee in support of its tradeshow shipping service.
Seers of the S.F. Roundtable Divine the Future of SCM
Two things you should never do on an empty stomach: shop for groceries, and predict the future. In the case of the latter, that must be a guiding principle of the San Francisco Roundtable of the Council of Supply Chain Management Professionals, which takes care to feed attendees before presenting its annual, much-anticipated predictions for the coming year and beyond.
Customers in UK Frustrated by Poor Retailer Response to Online Queries
In the run up to Christmas, UK retailers are frustrating shoppers with distinctly average customer service. Top UK merchants are failing to answer questions asked online or sent via email, according to the 2012 Eptica Multichannel Customer Experience Study. The research found that just 48 percent of retailers could successfully answer basic questions sent via email, while websites could answer just over half (53 percent) of questions asked online.
E-Commerce Snafus Continue to Irk Customers, Put Retailers in Very Bad Light
The experience of a Houston-area couple indicates that maddeningly frustrating experiences with online shopping continue, and to the detriment of retailers.
Consumers Warned About "˜Deal of the Day' Sites
As the holiday buying season continues to gather steam, the Consumer Fraud Center has warned about a fast-growing trend: the sale of goods at bargain-basement prices through so-called "daily deal" sites, which can mask the sale of counterfeit or illicit goods.
Seers of the S.F. Roundtable Divine the Future of SCM
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