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SC Security & Risk Mgmt: Page 439

As Important as CRM Is, It's You and Your People Who Most Affect Customer Relationships

You can love CRM as a discipline, but don't have any illusions about its ability to survive in the cruel world. The reality is that customer relationships are fragile things; they need the right environment to flourish and be profitable.

Is This the Unlikeliest Place to Put a Manufacturing Plant?

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Theft Ring Victimizes Stores and Customers with Compromised PIN Pads

A ring of Canadian thieves who were caught with 30,700 stolen payment-card numbers is providing a view inside the process of tampering with PIN pads - and it's not pretty. On November 9, Toronto police said a five-man gang had tens of thousands of stolen card numbers on PCs and USB thumb-drives, along with at least a dozen stolen POS devices.

Using TMS to Become Your Carrier's Best Customer

In today's volatile transportation environment, it's more important than ever before to solidify relationships with one's core carriers, says Elie Hiller, director of sales and marketing for North America with Transwide. A good transportation-management system is key.

CargoSmart Launches Newsletter on Ocean Shipment Delays

CargoSmart Limited, a software-as-a-service shipping and logistics solutions provider, has launched a monthly, complimentary e-newsletter designed to provide shippers, logistics service providers, and ocean carriers insight about cargo delays around the globe.

Could Barge Traffic on Middle Mississippi River Stop Altogether?

The American Waterways Operators (AWO) and Waterways Council, Inc. (WCI) are calling upon Congress and the Administration to address a developing situation on the Mississippi River which could effectively bring commerce on the Mighty Mississippi to a halt in early December.

Stores May Be Prepared for Power Outage of a Day or Two - But Not for Almost Two Weeks

As Superstorm Sandy blew its devastating winds through much of the Eastern U.S. starting on Halloween, retailers had to deal with it just like everyone else. But few seemed to have anticipated the more than eight days - and more, in some cases - of outages, along with the gas shortages, closed roads, lack of food and water, plus the dead phone lines, lack of internet broadband access and dead cell towers.

System Introduced to Monitor Vaccines as They Move Through the Cold Chain

DeltaTRAK, a cold chain, environmental monitoring and food safety management solutions provider, has introduced the Cold Chain Vaccine Monitoring Card.

Epicor Creates New Apps for Auto Parts; System Backup and Recovery

Epicor Software Corp. has developed several new products, two of them for the automotive aftermarket.

What Hurricane Sandy Did to the Supply Chain

The economic effects of Hurricane Sandy are reverberating beyond areas hit by the storm as businesses warn customers of delays, try to get merchandise out of closed ports and face canceled orders.

DeltaTRAK Unveils Time-Temp Label; Cold-Chain RFID Traceability

DeltaTRAK has introduced a line of time- and temperature-indicator labels for cold-chain, environmental monitoring and food safety management.

Forging Responsible Supply Chains: Are Companies Growing Up?

Now that corporations are "persons," I suppose it's no stretch to describe supply chains as "mature" or "immature." In fact, the words are especially useful when it comes to determining a company's level of supply-chain responsibility.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site