C.J. Wehlage, research director, AMR ResearchFrom C.J. Wehlage, research director, AMR ResearchAll LogisticsHigh-Tech / Electronics: The Next Great Innovation Will Come from the CustomerAnalyst Insight: The industrial economy has been replaced by the information economy. For high-tech supply chains battling the recession and focusing on demand-driven strategies, it's the customer that has undergone the most dramatic transformation. Selling, fulfilling and servicing these customers will require new supply chain designs.February 24, 2010SC Finance & Revenue ManagementEmbracing the Total Cost of OwnershipAugust 14, 2008Page 1 of 1