Jeff Taylor, Research Director, AMR ResearchFrom Jeff Taylor, Research Director, AMR ResearchAll LogisticsGlobal Logistics: Customers Demand Stronger 3PL Service SupportAnalyst Insight: Any 3PL that wishes to increase its market share in 2010 must provide higher levels of customer-focused service offerings in this competitive marketplace. Client companies want to have their 3PL contract partners provide better support to their current service offerings.February 23, 2010Page 1 of 1