Jorge GarcÃÂa, BI Research Analyst, Technology Evaluation CentersFrom Jorge GarcÃÂa, BI Research Analyst, Technology Evaluation CentersAll TechnologyBusiness Intelligence & Analytics: Measuring Quality with Clearer, More Coherent and Fewer MetricsAnalyst Insight: Analyzing the right metrics is obviously essential for accomplishing the difficult task of maintaining and improving quality at every single step of the supply chain. Still, basic principles must first be applied in order to achieve better performance and accurately measure supply chain behavior.February 26, 2010Page 1 of 1