Kate Vitasek, Karl Manrodt, Ph.D., Richard Wilding, Ph.D., and Tim CumminsFrom Kate Vitasek, Karl Manrodt, Ph.D., Richard Wilding, Ph.D., and Tim CumminsSC Planning & OptimizationUnpacking Oliver-10 Lessons to Creating Better Outsourcing Agreements (Summary)January 31, 2011Page 1 of 1