Mike Lee, CEO, AirclicFrom Mike Lee, CEO, AirclicAll LogisticsEnsuring the 'Last Mile' in Customer SatisfactionWe live in a world rife with the daily experience (and expectation) of instant gratification. Nowhere is that demand greater than in the relationship between a business and its suppliers. From a delayed order confirmation email, to a missed delivery time, to a damaged or incorrect order"”these are the make-or-break occurrences that represent the distinction between happy customers and a suddenly precarious customer-supplier dynamic.May 17, 2013All LogisticsAutomating Last-Mile LogisticsSeptember 8, 2011Page 1 of 1
