GenpactFrom GenpactVideosCPG and Retail in the Age of InstinctOctober 7, 2021Case StudiesHow a Consumer Goods Giant Upped Its On-Time Delivery PerformanceChallenge: A consumer goods company was missing on-time, in-full delivery targets and incurring additional transportation costs because of delayed deliveries from distribution centers, stock-out problems, and a lack of data to track OTIF targets. It needed a better view of its transportation system to improve service levels.September 30, 2020Page 1 of 1