Gene Bornac, Product Manager – Planning, Manhattan AssociatesFrom Gene Bornac, Product Manager – Planning, Manhattan AssociatesLogistics OutsourcingThe Payoff of Customer Preference PlanningThe days of planning based on history or store volume have gone the way of the buggy whip. It is no longer enough for buyers to arm themselves with a spreadsheet and a prayer. Omni-channel commerce requires companies to re-think their planning processes in order to profit. In this new retail environment, old paradigms have been shaken, replaced by much more complicated planning tools that answer the omni-channel commerce questions that can make or break a business.May 2, 2012Page 1 of 1
