Kurt SalmonFrom Kurt SalmonAll LogisticsHoliday Delivery Foul-up More the Fault of Retailers Than Carriers, Study FindsWidespread delays to Christmas deliveries made headlines over the holiday season. But while carriers like UPS and even FedEx were quick to apologize, a new study suggests they may be shouldering a disproportionate amount of the blame. Kurt Salmon found that the majority of delays experienced in their analysis of holiday shipping and delivery dates were the fault of retailers, not carriers.January 15, 2014Page 1 of 1
