HRC AdvisoryFrom HRC AdvisoryAll LogisticsTrue Omnichannel Model Eludes 80 Percent of Retailers, Study SaysRetailers are working hard to transform their supply chains to a customer-centric, omnichannel model, but 80 percent are not prepared for the magnitude of change required, according to HRC Advisory (HRC), a retail advisory firm and unit of Hilco Global.September 18, 2015All TechnologyNinety-one Percent of Retailers Don't Effectively Use Consumer Data to Create Omnichannel Shopping CapabilityWhile numerous retailers have collected years of customer data, only 9 percent are leveraging the information in a structured, usable way, according to HRC Advisory (HRC), a strategic retail advisory firm and unit of Hilco Global.October 2, 2014Page 1 of 1
