Kees Jacobs & Sundip Naik of CapgeminiFrom Kees Jacobs & Sundip Naik of CapgeminiAll LogisticsWhy the Last Mile is a First Priority for Today's RetailersThe "last mile" is a telecom term for delivering telephone, cable or internet services to the customer's location. With the most connections to make, it's the bottleneck of the system. It's also the most expensive and difficult to upgrade.August 19, 2016Page 1 of 1