Mark Koffarnus, director of national accounts, Hyster CompanyFrom Mark Koffarnus, director of national accounts, Hyster CompanyRoboticsOpinion: The 'Amazon Effect' Creates Supply Chain PressureThe new purported norm created by Amazon's two-day shipping hits two key groups of stakeholders — consumers and supply chain service and equipment providers — differently. How the latter respond is critically important to business success.November 20, 2017Page 1 of 1