Ilias Simpson, SCB ContributorFrom Ilias Simpson, SCB ContributorConsumer Packaged GoodsThree Benefits of an Omnichannel Retail StrategyIn 2020, COVID-19 caused retailers and shoppers alike to adapt to new shopping experiences, including curbside pickup and drop-ship. In 2021, we’ll see a continued transformation of omnichannel buying behavior.February 3, 2021Page 1 of 1