Tony Gray, SCB ContributorFrom Tony Gray, SCB ContributorAll TechnologyIs Supply Chain Technology Failing U.S. Retailers?In the face of prolific investments in supply chain technology and resources, U.S. retailers have failed to achieve significant cost savings.February 8, 2022HR & Labor ManagementPredictability, Not Flexibility, Will Combat the ‘Big Quit’Wage increases will help retain workers, but foundational labor standards such as shift duration and scheduling practices will have greater impact.February 8, 2022Sustainability & Corporate Social ResponsibilityAchieving Environmental Sustainability in the New NormalChanges in supply-network structure, business operating models and consumer behavior offer the opportunity for firms to significantly improve environmental sustainability. February 1, 2021E-Commerce/Omni-ChannelReducing the Friction in Omnichannel FulfillmentAccelerated omnichannel adoption and the expectation of free next-day delivery will force all retailers, virtual and physical, to reduce supply-chain costs, while creating new competitive options for brick-and-mortar retail.February 1, 2021Page 1 of 1