John Kelly, SCB ContributorFrom John Kelly, SCB ContributorE-Commerce/Omni-ChannelThe Symbiosis of E-Commerce and Brick-and-MortarWith e-commerce now accounting for more than 20% of total U.S. retail sales, it’s clear that online is a crucial channel across all types of industries. In no way, however, does that mean that physical storefronts are on their way out.March 28, 2021Page 1 of 1
