Lukas Kinigadner, SCB ContributorFrom Lukas Kinigadner, SCB ContributorLast Mile DeliveryThree Pitfalls of Last-Mile Delivery — and How to Avoid ThemThe three biggest pain-points for e-commerce consumers can be summarized as a lack of visibility, control and accountability. While these concerns are far-reaching, the solutions are manageable for last-mile carriers willing to adopt new innovations to regain customer confidence in the short, medium and long term.May 30, 2021Page 1 of 1