Greg Hanover, SCB ContributorFrom Greg Hanover, SCB ContributorSupply Chain VisibilitySupply Chain Disruptions Drive Demand for Customer-Service RepsIn the past year, consumers who have tried to buy a pair of shoes, products for the home or back-to-school items have encountered a common problem: They can’t find what they’re looking for.October 1, 2021Page 1 of 1