Steve Rop, SCB ContributorFrom Steve Rop, SCB ContributorReverse LogisticsNavigating the Holiday Season: Managing High Retail Return RatesBy adapting their strategies, leveraging technology, and embracing innovative concepts like "keep it" returns and buy-online-return-in-store (BORIS) incentives, retailers can better manage the influx of returned items.December 19, 2023Page 1 of 1