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Think Tank
Consumer Packaged Goods: Page 166
Rated Chemicals Companies in Latin America Expected to Stay Stable Even With Oil Prices Tumbling
The credit profiles of rated Latin American chemicals companies are expected to remain stable during 2016 despite low petrochemical prices.
Omnichannel Is All About Fulfillment, And Retailers Need to Think The Process Through Carefully
Today, omnichannel is so much broader than just the technology platform the customer uses for purchases - web, store, mobile, catalogue and so on. At its heart it is really about fulfillment - the customer's choice of fulfillment.
Defense Contractor Supplies Targets for U.S. Air Force Missiles
Orbital ATK, a provider of aerospace and defense technologies, successfully launched a Patriot Target Vehicle (PTV) for the U.S. Air Force Space and Missile Systems Center (SMC).
Good Customer Service Online as Important as It Is In-Store
Customer service is an indisputably important factor when it comes to online retail. Good customer service can be the greatest sales asset a retailer can have, encouraging loyalty and word-of-mouth recommendations. But bad customer service cannot only see a particular sale lost in an instant, but long-term irreparable damage done to the brand.
Death of Physical Stores Greatly Exaggerated, Says New Head of Shopping Center Trade Group
The demise of physical stores has become a familiar narrative during the holiday season, but nothing could be further from the truth, according to one man better positioned than most to know.
The Top Challenges for Retailers in the Age of the Omnichannel
A conversation with Chuck Miller, vice president of retail with Logility.
Inventory Optimization Drives SIOP Success
Challenge: A leading fixture and faucet manufacturer set out to improve service levels and increase product availability, without increasing its inventory investment. The company also targeted working capital efficiency for improvement.
Chinese Goods Fill World's Marketplaces - But at What Cost When So Many Are Shoddy?
Across Nigeria, low-cost Chinese goods are everywhere, evidence of Beijing's growing dominance in global trade. The trade flow has helped keep life affordable for millions of Nigerian families, at a time when the country is struggling with economic stagnation and plunging prices, as well as the deadly costs of the Boko Haram insurgency.
When It Comes to Customer Personalization, Many Shoppers Say Retailers Miss Target
Beacon marketing platform provider Swirl Networks found that few retailers are tailoring their messages successfully across in-store and digital platforms, but rather are pushing irrelevant content. In fact, only 25 percent of consumers say that brick-and-mortar retailers regularly demonstrate an understanding of their individual preferences.
Many Shoppers, Especially Among Millennials, Would Shop on Christmas Day, Survey Says
Why wait until December 26? Throw the doors open on Christmas for returns and sales - or so it appears that's the message to retailers, particularly from millennials.
Shoppers Abandon Retailers Who Sustain Data Breaches, Report Claims
U.S. shoppers are likely to change their shopping habits if their favorite retailer experienced a data breach, according to a report by Vormetric and Wakefield, which specialize in data security solutions.
Improving Efficiency and Accuracy in Financial Group's Mail Distribution Center
Challenge: A financial group was growing steadily and was faced with a lack of accuracy and efficiency in the mail distribution center. Since they received and distributed highly sensitive insurance paperwork it was crucial for them to maintain efficiency and accuracy when expanding the sorting system.
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