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Think Tank
Consumer Packaged Goods: Page 236
All Hail the Age of C2C: Consumer-to-Consumer
Study Finds Shoppers' Satisfaction Up, But Retailers Need to Invest More in Technology
The seventh annual Holiday Shopping Study from Motorola Solutions Inc. finds that overall in-store satisfaction has grown 23 percent in the last six years. Meanwhile, satisfaction with the checkout process and the availability of store associates has increased 32 percent and 23 percent, respectively, since 2008. Retailers need to continue to offer choice and options to shoppers across all channels - online, in-store and mobile. Shoppers also reported a dramatic increase in use of their smartphones for shopping-related activities including mobile couponing.
Intermodal Thrives, While Long-haul Trucking Dives
Intermodal is on a roll.
Why Your Forecast Is Wrong (And Always Will Be)
How is your demand forecast like a tabloid psychic? Their record for accuracy is just about the same.
2013 Supply Chain Innovation Awards, Presented by SupplyChainBrain & CSCMP
Innovation of the Year: Smart packaging creates right size box for every item shipped from e-commerce centers Winner: Staples & Packsize International; Runner-Up: PepsiCo; Finalists: LMI, Motorola Solutions, Pa. Liquor Control Board, IBM
Staples Takes Top Prize with Move to Smart Packaging
With excessive packaging as the top complaint of customers, Staples found a technology that created the right size box for every item shipped from its e-commerce centers. In doing so, it wins the annual Supply Chain Innovation Award, sponsored by SupplyChainBrain and CSCMP.
Hold Up, Here's Why You Shouldn't Buy a New ERP System Just Yet
Companies frequently undertake large enterprise resource planning system replacement programs that are totally unnecessary.
PepsiCo Achieves 'Near-Net-Zero' Environmental Impact at Arizona Plant
The company turns a Frito-Lay plant into a multi-project "learning lab," as it seeks to offset environmental impacts related to water, energy and waste generation.
(Future) Nights of the S.F. Roundtable, Part Two
More predictions for the future of supply-chain management, courtesy of a panel of industry insiders at the fifth annual seer-fest sponsored by the San Francisco Roundtable of the Council of Supply-Chain Management Professionals:
Robust Growth Seen in Business Intelligence Software, But Companies Must Deploy Solutions Properly
Until recently, projects were largely initiated by and implemented for IT departments, rather than business, and the focus was primarily on eliminating silos and moving from departmental to enterprise programs. That focus has shifted and the shift has led to a $14bn global market for business intelligence software in 2013"”one expected to eclipse $17bn by 2016, according to Gartner Group estimates.
UK Online Sales Slow Down For Christmas While Eurozone Sees Significant Expansion
Findings of a recent survey show a healthy growth in online holiday shopping in the main Eurozone markets, but a slowdown in overall UK online sales in the run-up to Christmas 2013.
Gridlock! Can Urban Logistics Escape It?
All hail the omni-channel. But how can logistics providers possibly keep pace with an explosion in the number of delivery points within a city that must be served?
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