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Think Tank
Consumer Packaged Goods: Page 304
The Retail Industry's Supply Chain Continues Its Transformation
Analyst Insight: Over the last three years the retail industry has seen a great many changes, helping to streamline retail supply chains and create more cost savings for retailers. This efficiency-driven approach was in large part a response to the "great recession," and it has sustained the industry through these challenging times, putting them in a greater position for success as we look ahead to the future. So where do we go from here? - Casey Chroust, executive vice president, Retail Industry Leaders Association
Juggling Priorities for CIOs in Retail
Analyst Insight: Retailers in 2012 will continue to implement analytic engines. The last two years have seen retailers and CPG companies streamline and rethink their multichannel and merchandising strategies. Improved performance is a reflection of this analytics focus. In 2012, retailers will learn through direct customer engagement through mobile, social and web (omni-channel information) to create products, and market to customers based on shopper insights. - Ann Grackin, CEO, ChainLink Research
E-Commerce Causes Major Distribution Challenges for Retailers and Wholesalers
Analyst Insight: The rapid growth of internet retailing is creating serious challenges for supporting retail and wholesale distribution operations. The good news is that growth rates for e-commerce are significantly exceeding expectations for most companies. The bad news is that there are some very stressed distribution operations behind the scenes that are having difficulty keeping up with sales. - Marc Wulfraat, president, MWPVL International Inc.
Hubspan Issues Six New B2B Apps for NetSuite Cloud-Computing Platform
Hubspan Inc., a vendor of business-integration software based in the cloud, has released six new business-to-business applications, built using the NetSuite SuiteCloud Computing Platform.
Keep Your Supply Chain Up and Running with PLM and EAM
Analyst Insight: When a conveyor in your warehouse is broken, but you're not sure how to fix it, what part needs to be replaced, or who can provide it to you, you risk losing both time and money. Enterprise asset management (EAM) and product lifecycle management (PLM) functionality can come to the rescue. - Gabriel Gheorghiu, research analyst, Technology Evaluation Centers
Procurement and Sourcing Has Talent! Or Does It?
Analyst Insight: Procurement and sourcing is a continuously evolving profession. A global Gartner Supply Chain study of 453 companies finds 51 percent of procurement and sourcing talent hired in the last three years was to satisfy short-term needs, with a focus on basic, intermediate and advanced procurement and sourcing skill sets. Procurement and sourcing hiring strategies for 2012 shifts to long-term needs and advanced skills requirements in the areas of SRM, supplier collaboration, performance management and analytics, and financial procurement. - Mickey North Rizza, Gartner Supply Chain Research
Who's to Blame for Ocean Carriers' Losses?
Back in the early 1980s, when I was new to the world of transportation, logistics and the supply chain, I recall ocean carriers complaining that their freight rates weren't high enough to meet operating costs, let alone generate a profit. They were begging shippers to accept higher rates, in exchange for greater service reliability. Yet every time they would achieve some traction on the rate front, they would flood the market with new capacity, and offer deep discounts in order to fill the new ships. Then they would appeal to shippers for higher rates ...
Using CRM Data to Defend Against Customer Lawsuits
If a customer slips and falls in a large box store and then decides to sue the store, it would certainly be appropriate for the retailer to examine the videotapes relating to the slip and fall, see whether the customer did - in fact - fall, observe how that person was behaving before the fall and afterward, and determine what the condition of the floor was at the time of the incident.
Social, Mobile and Traditional Collaboration Applications Converge on the Platform
Analyst Insight: In the past, collaboration technology has been a separate software segment encompassing web conferencing and document sharing. But technology providers are now blending these solutions with business applications such as logistics, forecasting and product design, creating a more natural user experience. After all, collaboration is about the business and the people. Collaboration is also a catalyst for other technology sectors such as cloud, mobile and network infrastructure. - Ann Grackin, CEO, ChainLink Research
The Demand-Driven CPG Enterprise Sees Maximized Revenue
Analyst Insight: Consumer packaged goods manufacturers are being squeezed by trends in customer purchasing and technology, coupled with pricing pressures, higher input costs, and fluctuating commodity prices. In today's market, CPG companies have to integrate and collaborate with trading partners and better manage retail shelf space. Growing recognition that failure to innovate will result in poor performance, acquisition, or worse, is driving leading CPG companies to transform their operating models. - Ben Pivar, vice president, Supply Chain Technologies Practice, Capgemini North America Applications Services
Supply Chain Execution Convergence: Exploiting a SCE Platform For Competitive Advantage
Analyst Insight: Most supply chain management organizations struggle with functional and application silos that make orchestrating and synchronizing business processes across their organization near impossible. Supply chain execution convergence is an emerging Gartner concept where SCE functional silos are broken down and business processes span, optimize and synchronize across traditional functional domains. - Dwight Klappich, vice president, Gartner Inc.
Opportunities Driving Product Lifecycle Management Forward
Analyst Insight: For as long as we can remember, product lifecycle management technology has evolved in an incremental way, absorbing and exploiting new technologies as they've come along and steadily gaining in capability to meet the challenges of multi-organisation product development efforts and supply chains. Currently, the PLM solutions industry is being subjected to a looming confluence of pressures that represents both a major challenge to established approaches and a substantial opportunity for harnessing new technologies to drive further benefit. - Tony Christian, principal analyst, Cambashi
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