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Think Tank
E-Commerce/Omni-Channel: Page 120
Amazon Is Short on Echo Speakers Days Before Christmas
Shoppers hoping to get their hands on one of Amazon’s Echo smart speakers before Christmas may come away disappointed.
Instacart Is Breaking Up With Whole Foods, Thanks to Amazon
In 2014, when Instacart was a younger grocery-delivery startup, Whole Foods was its first major relationship. A lot has changed since then.
How Brands Can Survive the Challenge of Amazon’s Private Label
Big-box retailers have long challenged consumer brands with their own private-label alternatives. But it took Amazon.com to turbocharge the practice.
Amazon, Walmart Are Challenging FreshDirect's NYC Grocery Supremacy
For many years, FreshDirect has ruled the online grocery business in a city where most people don’t own cars.
The Digital Era Has Arrived, and Supply Chains Must Adjust
It's time for companies to move beyond the age of mass production and consumption — and design supply-chain processes that can serve a customer segment of one.
Q&A | Retailers Confront the Need to Innovate
The retail industry finds itself in a state of constant innovation, and the Retail Industry Leaders Association needs to respond in kind.
Warehouses Are Hot Property in India, Thanks to Online Shopping Boom
India’s burgeoning logistics sector is gaining favor with property developers and investors, boosted by a growing consumer class’s embrace of online shopping.
Despite New Promise, China's Fentanyl Fight Will Be `Almost Impossible'
China won’t find it easy to make good on its promise to crack down on fentanyl as part of its trade war truce with U.S. President Donald Trump.
Q&A | How P&G Responds to Changing Customer Preferences
The consumer-products giant has an innovative strategy for adjusting to ever-shifting consumer preferences.
DHL Turns to Robots to Equip U.S. Warehouses for E-Commerce
DHL is deploying artificial intelligence, self-driving vehicles and product-picking robots at its American warehouses to help handle the surge in e-commerce demand.
Want to Be a Modern CPG? Start With Your Supply Chain
Modern customer service is no longer simply about selling products — it’s about offering an entire experience.
Q&A | They Want It Now: The Age of Same-Day Delivery
Once considered a premium option — assuming it was available at all — same-day service is now the standard for many e-commerce shoppers.
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