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Think Tank
E-Commerce/Omni-Channel: Page 144
UPS Testing Sustainable Delivery System in Europe
UPS is testing a depot-to-door delivery system in central London. The Low Impact City Logistics project will reduce traffic congestion and emissions associated with urban package delivery by using a power-assisted delivery trailer. If successful, it could change the way packages are delivered in cities in the U.K.
Mercedes Plans More Drone Deliveries After 100 Perfect Flights
Mercedes-Benz, conducting the biggest test using drones to ship everyday items like ground coffee and cellphones, said the mini aircraft completed 100 drop-offs to strategically placed vans in Zurich with a perfect safety record and more deliveries are planned for next year.
Amazon Merchants Continue to Find Ways to Cheat
Mike Molson Hart, who sells toys on Amazon.com Inc.’s marketplace, realized last month something was amiss. His company’s popular disc-shaped plastic building set, called Brain Flakes, had dropped precipitously in the ranks of Amazon’s best-selling toys as the critical gift-giving season approached.
These Firms Have a Novel Solution to Online Fraud: Disposable Credit Card Numbers
In an era when online credit card fraud seems like a foregone conclusion, here’s one potential solution: Instead of trying to prevent card numbers from being pilfered on the web, simply use card numbers you don’t mind being stolen.
Amazon Looks to Lure Holiday Shoppers Offline and Into Its Stores
Amazon goes into the holiday season with a newly magnified brick-and-mortar presence, giving it more opportunities to sell its Kindle e-readers, Fire tablets and other gadgets.
Retailers Offer Delayed Shipping Options to Avoid Peak Charges
Retailers are contending with a new challenge as this year’s holiday shopping season heats up: extra shipping fees during the busiest weeks.
Americans Are Feeling Richer These Days, But They Won't Necessarily Be Spending More on Gifts
Will shoppers really spend more this holiday season than they did last year? It depends on whom you ask.
Shopify, UPS Cut Deal to Lower Rates for Online Retailers
Christmas is coming early for smaller retailers looking to boost online sales.
Q&A: How Retailers Are Facing an Evolving Secondary Sales Market
An awful lot of ink is spilled in the business press about the pressure brick-and-mortar retailers feel from Amazon and e-commerce in general, but not nearly as much attention is paid to the challenge they feel from the secondary market.
Retailers Experiment With a New Philosophy: Smaller Is Better
Brick-and-mortar retail chains, known for sprawling stores that stock a bit of everything, are trying to lift sagging sales using a different strategy: cozier spaces that sell very little of anything.
Q&A: Supply Chain Strategies and Challenges at True Value
Every retail company has to cope with the changes mandated by operating in an omnichannel world, and seasonality confronts every one of them with pressures they don't see the rest of the year. But for companies in the retail hardware space, e-commerce and seasonal business peaks carry their own special challenges.
Amazon's Cashierless Store Is Almost Ready for Prime Time
For the past year, Amazon employees have been test driving Amazon Go, an experimental convenience store in downtown Seattle. The idea is to let consumers walk in, pick up items and then pay for them without ever standing in line at a cashier.
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