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Think Tank
E-Commerce/Omni-Channel: Page 152
FedEx to Skip Holiday Surcharges for Most Orders
FedEx Corp. said it won't charge additional fees for most orders during the holiday season, in contrast with United Parcel Service Inc., undercutting its main rival as they battle for e-commerce customers.
Thousands Line Up to Work for Amazon
Amazon's one-day plan to hire 50,000 warehouse workers could shake up the labor market, economists say.
Half of Customers Will Abandon Brands Due to Poor Experience, Study Shows
Almost half of North American and European consumers surveyed by the Chief Marketing Officer (CMO) Council say they will abandon a brand and take their money elsewhere if they continuously encounter a poor, impersonal or frustrating customer experience across channels of engagement.
For Mall Stores, Back-to-School Shopping Can't Come Soon Enough
The $84bn back-to-school shopping season is back just in time as far as beleaguered mall merchants are concerned.
Amazon Is Under Investigation for Selling Goods to Iranian Embassy, Others
Amazon.com is under federal investigation for possibly violating U.S. sanctions on Iran, the online giant said in a recent filing with the Securities and Exchange Commission.
Wal-Mart's New Feature Aims to Simplify Online Reordering
Wal-Mart's latest digital move will make reordering frequent purchases easier for its online shoppers. The retailer recently announced an "Easy Reorder" feature, which registers Wal-Mart purchases and saves them to a shopper's purchase history.
Here Are the Top Global Innovations in RFID for Retail
While the on-demand economy has led to many brick-and-mortar stores declining, NXP Semiconductors reports that omnichannel services continue to grow. Smart supply chain management with advanced tracking and monitoring capabilities enabled by RAIN RFID support both short- and extended-range communication, NXP reports, and are empowering retailers to address a multitude of new use cases.
Amazon's Prime Now Singapore Launch Sets Stage for Alibaba Turf War
Amazon's Prime Now is now available in Singapore, offering its signature free two-hour delivery. The launch is the e-commerce giant's first foray into Southeast Asia.
UPS Expects Retailers to Pay Up for Christmas Deliveries
United Parcel Service Inc. expects most retailers to agree to higher shipping prices during the weeks leading up to Christmas, which it says are necessary because of the glut of online orders.
Alibaba, Paytm in Talks to Invest in India's Bigbasket
Chinese e-commerce giant Alibaba Group Holding Ltd. and its Indian associate Paytm E-commerce Pvt are in talks to invest about $200m for a stake of roughly 20 percent in India's leading online grocer, Bigbasket, according to a person with direct knowledge of the negotiations.
Wal-Mart Company, Startup Pitch NYC Landlords With Systems for Easier Delivery
Jet.com Inc., the online retailer owned by Wal-Mart Stores Inc., and real-estate technology startup Latch are aiming to expand their reach by offering a free system to New York City landlords to potentially make shopping online easier for tenants in nondoorman buildings.
Birkenstock CEO Accuses Amazon of 'Modern-Day Piracy'
The chief executive of Birkenstock USA has emerged as an unlikely crusader in a growing battle between smaller retailers and ever-expanding giant Amazon.com.
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