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Think Tank
E-Commerce/Omni-Channel: Page 33
Taming the Dragon of Returns
Retailers hate returns; consumers need them. Is it possible to reconcile the two?
In-Kind Donation Can Be Key to Sustainability in Reverse Logistics
Making in-kind donations is good for the planet, good for the bottom line, and good from a public relations perspective.
Rise of Same-Day Shipping Drives 25% Increase in Global Air Freight Emissions
Just three operators — FedEx, UPS and Amazon Air — generated more than 27% of the industry's carbon emissions globally in 2023.
Low Prices, Human Costs: Has Online Retail Crippled the Ethical Supply Chain?
Globally, it's estimated that $161 billion worth of clothing and textiles fall into an area of risk that makes them prone to being produced by forced labor annually.
Shein: Supply Chain Innovator, or Rule-Breaker?
Is the Chinese online apparel seller Shein a wild success due to an innovative business model — or because of a concerted effort to skirt import duties and workers’ rights?
'Lack of Trust' a Significant Barrier for Online Shoppers Ordering Across Borders
Over 90% of U.S. and U.K. online shoppers said they're concerned about a host of factors that come with buying from a seller in a different country.
Walmart to Add Drone Delivery Option to App for DFW Homes
Walmart first started experimenting with drone deliveries in the Dallas-Forth Worth region in 2021, before expanding the service to cover 75% of the region in early 2024.
Watch: Can Merchants Handle Soaring Volumes of E-Commerce Shipments?
The explosion of e-commerce activity set off by the COVID-19 pandemic is presenting merchants with the challenge of handling orders efficiently while meeting customer demands for speed, says Archita Prasad, vice president strategy with UPS Capital.
U.K. Clothing Exports Take Nosedive Since Brexit
Exports of clothing and footwear from the U.K. to the EU have dipped from £7.4 billion ($9.4 billion) in 2019 to £2.7 billion in 2023.
The Trillion-Dollar Problem for Retailers: Not Having Clean Data
A study by the IHL Group found that retailers miss out on nearly $1 trillion in sales per year
because of out-of-stock items.
CBP Intensifies Scrutiny of E-Commerce Shipments
Typically, the U.S. will allow shipments valued under $800 — known officially as Type 86 entries — to be imported without tax or duty payments.
EU Cracks Down on Temu Over Counterfeit Product Concerns
Temu has until the end of September to provide the EU with a risk assessment report on the sale of counterfeit goods and illegal products.
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