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Think Tank
E-Commerce/Omni-Channel: Page 43
Four Tips for Optimizing Omnichannel Allocation and Replenishment With AI
With the omnichannel becoming the standard for fulfillment, decisions on allocation and replenishment become far more complicated than just meeting demand at the store level.
Watch: Solving the Tricky Problem of Returns
Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.
Watch: Four Best Practices of Successful Parcel Shippers
Josh Dunham, chief executive officer of Reveel, describes four best practices that parcel shippers are employing in their relationships with carriers today.
Watch: How COVID Changed the Shipping Industry — Forever
While demand has dropped since then, the innovations remain, says Jakki Krage Strako, chief commerce and business solutions officer with the U.S. Postal Service.
The Role of Customer Engagement Technologies in Enhancing Deliveries
Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.
FTC, States Accuse Amazon of Illegally Stifling Competition
The lawsuit pits Amazon against Khan, who published a paper while a Yale law student, arguing that antitrust laws had failed to stop Amazon from amassing power over its customers.
Three Trends to Watch During Peak Season 2023
For retailers, time is running out for peak-season planning. That’s why it’s important to study your existing peak-season data.
Watch: Omnichannel Fulfillment for Emerging Brands
New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.
Amazon to Hire 250,000 Logistics Workers for Holidays, Boost Hourly Wages
U.S. e-commerce sales are expected to surge 9.3% this year to $1.14 trillion, faster than overall retail spending growth.
H&M Starts Charging U.K. Shoppers for Online Returns
Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.
Watch: The Future of Final-Mile Technology
Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.
Watch: The New Last Mile: More Options Than Ever
Bill Catania, chief executive officer of OneRail, explains how shippers are benefiting from a range of new options in parcel and courier services, and how technology is making it possible.
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