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Think Tank
E-Commerce/Omni-Channel: Page 46
Adapting Demand Forecasting for a Post-pandemic World
The growing role of artificial intelligence and machine learning have enabled retailers and CPGs to create forecasts that allow them to stay ahead of ever-changing demand.
Flexport Set to Rival Amazon with Purchase of Shopify Logistics Operations
The digital-focused operator is buying Shopify’s logistics business, including the Deliverr technology platform and dozens of warehouses and sorting centers.
Autonomous Delivery Solutions Aren’t One-Size-Fits-All
Autonomous delivery services come in many shapes and kinds, none of which provides a one-size-fits-all solution.
Why the Supply Chain Is the New Customer Experience
The modern-day supply chain isn’t just about delivering product, but doing so in an efficient and sustainable way.
The B2B Buyer Experience in an Omnichannel World
Business customers are now behaving much like consumers, with procurement professionals becoming accustomed to the “Amazon experience” they get when they order merchandise for the home.
Watch: Keeping Pace With the Relentless Growth of E-Commerce
All of the problems experienced in e-commerce sales during the pandemic are continuing, says Paul Ambruso, VP and general manager, mobile robotics, at Berkshire Grey. The challenges, however, are opportunities for technology vendors.
Three Problems Manufacturers Face When Digitizing Customer Experience and How to Solve Them
The vast majority of manufacturers are either aware of the need to improve CX. But with this fast-paced race to transform comes a variety of issues.
How Consumer Brands Can Move Fast to Address Change, Become More Efficient
Companies make thousands of decisions a day about what to produce, where to put product and what to promote. But they often make those decisions based on very limited information.
LVMH Becomes First European Company to Reach $500bn Valuation
The new valuation puts the stake held by its chair and chief executive, Bernard Arnault, at $212bn – cementing his position as the world’s richest person.
The Delivery Persona: How Consumers Really Think About Home Delivery
When retailers craft a variety of delivery experiences, customers can self-select the one that best fits their delivery persona.
Bed Bath & Beyond Liquidates Business
The shift to private-label merchandise in 2020 alienated major brands at the heart of its business.
The Need to Elevate Omnichannel Capabilities in 2023
To attract and retain customers in today's commercial environment, retailers must be able to cater to consumer demands across all sales channels, and ensure that every touchpoint is seamless.
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