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Think Tank
E-Commerce/Omni-Channel: Page 52
Watch: New Package Delivery Strategies for E-Commerce Brands
Capacity, reliability and cost containment are the most important factors in successful e-commerce delivery, says Rob Glover, vice president of sales at OSM Worldwide.
Retailers Rein In Returns
Retailers offering free returns have fallen by half this year, suggesting easy returns is another trend unlikely to outlast the pandemic.
Watch: Logistics: Back-Office, or on the Front Line?
Logistics has traditionally been viewed as a back-office function, but today it has a direct impact on the customer experience, says Michael Campese, senior vice president of sales and marketing with EFW.
The Promising Future of Last-Mile Delivery
To meet modern customer demands, including same-day delivery and real-time visibility, specialized companies within the last-mile space are needed.
Three Small Supply Chain Improvements That Can Greatly Increase Monthly Profits
In light of today’s era of inflation and a possible recession just on the horizon, now is the ideal time to seek out ways to optimize your business’s processes as a way to cut down on costs.
Is Instant Commerce Dead?
As investor dollars that funded its creation and growth are now demanding profitability — just as they did for its predecessors — signals will emerge from the noise.
Watch: The Customer Experience Equation: Technology Plus Visibility
Transportation visibility software is among the technologies required to enhance the last-mile delivery customer experience, says Bart De Muynck, chief industry officer at project44.
Amazon Shares Skid on Weak Outlook Amid Recession Fears
The e-commerce leader is projecting that sales in the current quarter would be far below expectations.
Watch: Solving Last-Mile Inefficiencies
Visibility and reliable technology implementation solve inefficiencies in on-demand and same-day delivery, says Salman Habib, co-founder and chief executive officer of Burq.
Watch: Achieving Sustainability in the Last Mile
Dan Nevin, general manager with Inmar Post-Purchase Solutions, discusses how retail delivery services are coping with the impact of growing e-commerce volumes on greenhouse gas emissions.
Four Tips for Last-Mile Success This Holiday Peak Season
Following are four tips to help businesses avoid some of the most common causes of failed deliveries in the last mile.
Watch: In E-Commerce Logistics, Sustainability and Profitability Go Hand-in-Hand
Sustainability initiatives are an imperative in today's e-commerce world, yet they don't have to endanger profitability, says Dan Nevin, general manager of Inmar Post-Purchase Solutions.
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