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E-Commerce/Omni-Channel: Page 63

Watch: The Road to Retail Recovery

Mark Pilkington, author of the new book Retail Recovery: How Creative Retailers Are Winning in Their Post-Apocalyptic World, describes the “new normal” of an industry undergoing the shift to a multi-channel model, one that’s radically transforming the relationship between sellers and buyers.

The Road to Retail Recovery

Amazon Warehouse Workers Prepare for Historic Union Vote

Workers at the Amazon warehouse in Bessemer, Alabama, have begun the rerun of a historic union election after the U.S. labor regulator ordered a new vote.

An employee packs a box at an Amazon.com Inc. fulfillment center. Photo: Bloomberg.

Retail Sales Jumped in January, Signaling Economic Resilience

Retail sales rose 3.8% in January, a faster-than-expected rebound from December's sharp decline.

A shopper uses contactless payment. Photo: Robert Kneschke/ Canva.

Watch: The Final Mile Challenge: Satisfying the Spoiled Customer

No question about it: E-commerce consumers are spoiled. Raj Patel, senior director of 3PL global industry strategy with Blue Yonder, explains how retailers and third-party logistics providers are meeting demands for rapid delivery of orders, despite the pandemic.

The Final Mile Challenge: Satisfying the Spoiled Customer

Watch: How Brands Are Maintaining Their Identity in the Age of Amazon

Consumer brands are striving to maintain their identity, even as they face common challenges relating to modern-day e-commerce fulfillment. Matt Barr, senior director of product strategy with Geodis, explains.

How Brands Are Maintaining Their Identity in the Age of Amazon

Five Reasons Shipping Software Needs to Embrace Multi-Carrier Parcel Management

Shipping operations have become enormously more complex and difficult to manage. To meet these challenges, businesses need to go beyond traditional fixes and into the realm of comprehensive carrier management systems.

Packages move down a conveyor in a distribution facility. Photo: Getty.

Watch: How Supply Chains Survived the 2021 Holiday Season

Brian Higgins, principal, supply chain and operations leader with KPMG, offers a post mortem on the recently concluded 2021 holiday retail season.

How Supply Chains Survived the 2021 Holiday Season

Is Supply Chain Technology Failing U.S. Retailers?

In the face of prolific investments in supply chain technology and resources, U.S. retailers have failed to achieve significant cost savings.

For Faster Deliveries, Don't Neglect the Middle Mile

The middle mile is becoming the heart of multichannel strategies.

Tech Aims to Minimize Soaring Cost of E-Commerce Returns

As the ease of buying goods online grows, so does the rise in returns. Reverse logistics costs can amount to nearly 60% of an item’s sales price — but there are a growing number of ways to mitigate these costs.

Ship From Store: The Next Evolution of Omnichannel

Brick-and-mortar retailers have found an advantage over online retailers by implementing ship from store (SFS). By fulfilling e-commerce orders directly from stores, they can cut the time it takes for orders to reach customers and increase the number of orders they can process across their network. Although the path to an efficient SFS operation is different for each company, following is how the trend will generally evolve in the years ahead.

Technology Steps Up to Help Navigate the Last Mile

When it comes to fulfilling e-commerce orders, the shortest distance between two points is often the toughest to traverse.

A U.S. Postal Service mail truck drives down a snowy street. Photo: Shutterstock.

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