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High-Tech/Electronics: Page 304

Dropping E-Mail Support May Have Done Disservice to Best Buy Customers

Best Buy recently removed e-mail support from its web site, a move the company said was designed to improve response and to give customers the kind of interactions they seek. The problem with this change is twofold.

Holiday Retail Sales Expected to Top Those of Last Year By More Than 4 Percent

Eager holiday shoppers helped drive retail sales upwards in November, helping boost sales in the first half of the holiday season. According to the National Retail Federation, the world's largest retail trade association, November retail sales (excluding automobiles, gas stations and restaurants) increased 0.8 percent seasonally adjusted from October and increased 4.4 percent unadjusted year-over-year. With this news, NRF is still expecting holiday sales to grow 4.1 percent over last holiday season.

The Power of Design to Define the Brand

A conversation with Tom Sullivan, CEO of Princeton Partners.

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Honeywell Sets Its Sights on Acquiring Intermec

Technology giant Honeywell has announced plans to acquire RFID and automation-identification equipment technology company Intermec by June 2013.

More Visions of the Future from the San Francisco Roundtable

Here are five more predictions for 2013 and beyond, from a panel of five well-informed (and well-fed) Silicon Valley business executives. (See my previous post for the first five.) Assembled in Santa Clara, Calif., by the San Francisco Roundtable of the Council of Supply Chain Management Professionals, these individuals took part in the group's fourth annual effort to answer that age-old question: What does the future hold for supply-chain management?

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E-Procurement of Maintenance Services May Result in Big Savings

In the last two years, retailers and grocers that used e-sourcing to competitively procure facilities maintenance service contracts saved approximately 22 percent per event, according to data from Intesource.

Senior Executives and How They Can Better Balance People and Priorities

To assess organizational alignment, here are three simple questions for your business leaders: What are your company's ten most exciting value-creation opportunities? Who are your ten best people? How many of your ten best people are working on your ten most exciting opportunities?

A Definition of the 'Cloud' Might Be Useful

The last two years have brought an explosion of cloud-based Software as a Service (SaaS) provided in long-term subscription or on-demand models. Both new application providers and traditional enterprise software license firms have provided new versions of their software and services to ensure a market presence in these sectors of the technology market (though there are still a few hold-outs that sell only on-premise licenses).

More Visions of the Future from the San Francisco Roundtable

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Flextronics to Assume Control of Motorola Mobility Operations in China and Brazil

Flextronics will acquire Motorola Mobility's manufacturing operations in Tianjin, China, and will also assume the management and operation of its Jaguariuna, Brazil, facility. Employees and assets at both locations will transfer to Flextronics after the transaction closes.

AirClic Releases Update of Cloud-Based TMS Application for 3PLs

AirClic, a provider of cloud-based software for mobile supply chain and logistics operations, has released version r12.4 of Transport Perform, its transportation-management system (TMS) application.

It's a War Out There. Don't Underestimate the Competition.

You thought you did everything right"”gathered market research and consumer insights; brainstormed, prototyped, and tested a promising new idea; developed detailed financial models and a solid marketing plan. Yet your company's new product or service didn't perform as expected. What did you overlook?

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site