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Think Tank
Retail: Page 152
Warehouses Are Hot Property in India, Thanks to Online Shopping Boom
India’s burgeoning logistics sector is gaining favor with property developers and investors, boosted by a growing consumer class’s embrace of online shopping.
Canada Firms Are Importing Workers to Keep Up With Marijuana Demand
A lack of qualified local labor forced one producer to dispose of almost 14,000 cannabis plants this summer, costing nearly C$1m ($750,000).
Q&A | How P&G Responds to Changing Customer Preferences
The consumer-products giant has an innovative strategy for adjusting to ever-shifting consumer preferences.
DHL Turns to Robots to Equip U.S. Warehouses for E-Commerce
DHL is deploying artificial intelligence, self-driving vehicles and product-picking robots at its American warehouses to help handle the surge in e-commerce demand.
Want to Be a Modern CPG? Start With Your Supply Chain
Modern customer service is no longer simply about selling products — it’s about offering an entire experience.
Q&A | They Want It Now: The Age of Same-Day Delivery
Once considered a premium option — assuming it was available at all — same-day service is now the standard for many e-commerce shoppers.
E-Commerce Fulfillment: The Golden Age or Nuclear Age?
For two decades, e-commerce has grown more than 20 percent, fueled by the explosion of providers like Amazon. But this year was a turning point.
Unprecedented Online Holiday Sales Could Have Costly Aftermath for Retailers
Black Friday results have reinforced that this U.S. holiday shopping season will be one of the best in recent memory. But even in good times, there are concerns for retailers.
Three Keys to Happy Shoppers This Holiday Season
It's the most wonderful time of the year, and customer expectations have never been higher.
Border Shutdowns Could Cost Billions, Local Business Officials Warn
Shutting down ports of entry at the U.S.-Mexico border near San Diego could cost local industry billions, say business officials in the region.
Black Friday Weekend Sales Suggest Merry Holiday Shopping Season to Come
Black Friday weekend sales data from third-party analytics providers indicate a merry start to the holiday season — with online sales taking more share.
In a Global Economy, the Future of Retail Is Local
Customers increasingly wonder: We have instant delivery for pizza and Chinese food. So why not porch swings and power tools?
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