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Think Tank
Retail: Page 155
A Store Had to Move Thousands of Books. So a Human Chain Was Formed.
The bookstore's old-school — yet innovative — transportation solution: “Care to lend a hand?”
How Walmart's Sam's Club Is Following Amazon Into Cashierless Stores
Walmart’s retail warehouse club, Sam’s Club, is moving ahead with its tests of new automated-store technology.
Companies Say They're Ready to Move Supply Chains From China
A common theme this earnings season: U.S. business executives are ready to relocate their supply chains if the cost of importing Chinese goods becomes prohibitive.
Coalition: USPS Needs ‘Breathing Room’ to Pursue Long-Term Reform
The U.S. Postal Service faces a looming financial crisis that poses a challenge to its survival.
JD.com Is Turning Its Logistics Network Into a Broader Delivery Service
Chinese online retailer JD.com is staking a claim in China’s intensely competitive package-delivery market by opening its logistics network to parcels shipped by consumers and businesses.
Walmart, Battling Amazon, Extends Free Two-Day Shipping to Third-Party Items
Walmart is extending free two-day shipping next month to millions of third-party products sold over its website, part of the company's push to capture online shoppers.
The Clothing Industry Harms the Planet. What Can Fashion Students Do?
All too often, sustainability is treated as a one-off topic, rather than a practice to be embraced by all.
When Sears Flourished, So Did Workers. At Amazon, It’s More Complicated.
Half a century ago, a typical Sears salesman could walk out of the store at retirement with a nest egg worth well over a million in today’s dollars, feathered with company stock.
Inside Target’s Plan to Win Over Customers This Holiday Season
How will retailers win this holiday season? By making shopping easier.
When Your Customer Is Major League Baseball, It’s More Than a Game
With its exclusive license to supply promotional merchandise to the nation’s ballparks, BDA faces a massive challenge in meeting requirements for product quality and on-time delivery.
Ace Hardware Nails Global Operations' Replenishment Costs
As its jingle says: “Ace is the place with the helpful hardware folks.” But in a store with frequent stockouts, customer service can only go so far.
GSR Waiver Warning: An Open Letter to Shippers
UPS and FedEx are doubling down on their plan to systematically renegotiate customer contracts, with an attempt to eliminate guaranteed delivery times.
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