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Think Tank
Retail: Page 178
Four Ways Amazon Disrupting Customer Expectations
Amazon is the great disruptor, in part because innovation is built into their culture. It’s in their DNA to try new things knowing some of them will fail, and they are experimenting and learning all the time. This cycle of innovation has enabled them to disrupt retail by raising customer expectations – anticipating what customers want and responding with new products and services before anyone else. Amazon is resetting customer expectations around convenience, speed, price and selection. -Robert Dold, Retail Industry Leader, Fortna
Emphasis on Corporate Social Responsibility
This year, the Gartner Supply Chain Top 25 revealed that retailers are placing an increased emphasis on corporate social responsibility. The average CSR score for the top 10 retailers in the report was 6.8 in 2017, compared with 5.8 last year. Furthermore, four companies (Inditex, H&M, Gap and Wesfarmers) scored a maximum of 10 this year, whereas the highest ranking by any company last year was nine, also achieved by four companies. -John Johnson, Senior Content Specialist, Gartner
Retailers Use Gun Controls to Make Policy Statement and Manage Image, Experts Say
Three major U.S. retailers voluntarily restricted gun sales to make a policy statement and manage their image with consumers in the aftermath of the Florida school massacre, marketing experts said Thursday.
Kohl’s Has a New Plan to Get You Into Its Stores: Groceries
Less is more, Kohl’s executives are finding, as the department-store chain continues to shrink its locations and whittle down the items in its stores.
Milkmen Are Returning to London As Millennials Bid to Slash Plastic Waste
Milkmen and milkwomen are making a comeback in London as millennials have started using glass milk bottles in a bid to cut down plastic waste.
Mattress Start-Up Casper Is Opening Its First Store — With Complimentary Naps
Online mattress start-up Casper is opening its first permanent store, a 3,000-square-foot location in New York, where shoppers are invited to not only look at the company’s mattresses, pillows and bedding, but also to use them. Dozing off is encouraged, executives say.
Wool Is Cool Again, and the Prices Are Shear Madness
Wool isn’t just for winter wear anymore, and its use in everything from shoes to underwear briefs is pushing prices of merino, the most popular type of wool fiber for clothes, to near-record highs.
'Sooner, Faster, Now': The Companies Surfing the E-Commerce Wave
Amazon’s assault on the retail industry has brought misery to traditional retailers without a strong web presence.
D.C. Has Given Elon Musk a Permit to Do a Little Digging for the Hyperloop
It's not much now, just a parking lot with a discarded gin bottle and an old exterminator receipt.
In Cutting Time to Market, Toy Companies Try On Fast-Fashion’s Approach
Toy companies are mimicking the moves of fast-fashion retailers as they scramble to produce toys and games tied to the swift rise and fall of trends driven by social media.
Walmart's E-Commerce Challenge to Amazon Gets a Reality Check
Walmart proved to be the victim of its own success on Tuesday.
Toyota Readies Cheaper Electric Motor by Halving Rare Earth Use
Toyota Motor Corp. is readying electric motors that include as much as 50 percent less in rare earths amid concern of a supply crunch as automakers race to expand their electric-vehicle lineups.
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