Industries > Retail | SupplyChainBrain

Retail: Page 267

Knowledge Management Key to Managing Supply Chain Risks

Analyst Insight: Top leadership involvement in governing IT risk strategies and identifying the right practices to manage those risks is a requirement for any organization looking to have effective supply chain security. Today's IT landscape requires an accelerated level of knowledge sharing of IT risk practices and solutions, both with suppliers and within the enterprise. Leaders have to change how information is communicated and shared throughout the organization. - Andrea Stroud, research program manager, APQC

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Five Steps to Ensure KPIs Serve the Business Strategy

Analyst Insight: Key to driving performance and achieving your business strategy is choosing KPIs that clearly align with that strategy. This usually involves identifying three or four areas where the company needs to excel, and then defining a "balanced scorecard" of metrics that shows progress toward the business goals, as well as the trade-offs necessary to achieve those goals. - Rodger Howell, Principal, PwC's Strategy&; Derrick Austring, Director, PwC's Strategy&

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McKesson's Canadian Footprint Grows With Takeover of Rexall Health

McKesson Corp., an international healthcare services and information technology company, is strengthening its position in Canada's pharmaceutical supply chain with the acquisition of Rexall Health for US$2.2bn.

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The CSCO's View of Strategic Sourcing and Segmentation

Analyst Insight: Today's chief supply chain officer (CSCO) is beset by pressures on all fronts, struggling to understand and meet customer demands for cheaper, faster and efficient logistic processes from source to final delivery. Under omnichannel competitive pressures, web and mobile orders tendered by 2 p.m. must be fulfilled and shipped in the same. These growing B2C fulfill-to-deliver flows add shipping and labor costs and, if not optimized, impact margins and profitability. This constitutes a call to action! - Bob Heaney, Research Director and Principal Analyst, Aberdeen Group

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E-Commerce Continues to Drive Supply Chain Transformation

Analyst Insight: The growth of e-commerce, the evolution of consumer expectations, and the globalization of e-commerce have resulted in many changes in the requirements of retail supply chains. These changes demand that retail supply chains handle more volume, quicker, and around the world. Supply chains are at a crossroads to either constrain an organization’s success or to enable the organization’s profitable growth. - Jim Tompkins, CEO, Tompkins International

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Climate Change and Supply Chain Resiliency

Analyst Insight: Companies are starting to look at climate change more scientifically. Rather than making judgments based on their own experience, they are using external data to drive models to gauge the potential for disruption to their own supply chains - from singular events such as hurricanes to longer-term effects such as crop migration. This process helps them to understand how truly resilient they are in their ability to source, manufacture and distribute their products. - Glen Goldbach, Principal, PwC; Christoph Hahn, Director, PwC; Kelvin Harris, Director, PwC

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RFID Propels the Retail Sector Forward

Analyst Insight: With the consumer's hands firmly placed on the steering wheel, omnichannel retailing is driving the retail industry forward with record-breaking speed. Item-level RFID is fueling the journey by providing retailers with real-time inventory visibility, rich data insights, and a means for better trading partner collaboration - allowing for more efficient supply chain operations and ultimately, an enhanced customer experience. - Melanie Nuce, Vice President of Apparel and General Merchandise, GS1 US

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Let's Just Call E-commerce - Commerce

Analyst Insight: Retail continues its massive digital evolution; we no longer should look at e-commerce as a separate activity for retailers. Consumers are only concerned about commerce. The lines between different retail channels have blurred, consumers expect retailers to service their demands and needs regardless of which path they decide to leverage with the retailers. Retailers' supply chains must keep pace with these digital changes. -- Guy F. Courtin, Vice President & Principal Analyst, Constellation Research

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Aligning Metrics With Your Company's Strategic Vision

Analyst Insight: We have spent over a decade understanding what drives operational performance in DCs through the DC Measures Study. We've written that a DC's operations should reflect the firm's strategic direction. If the strategy is not communicated or understood, firm performance will be mixed at best. Combining over 2,000 respondents spanning five years of data, we've identified a common theme: the lack of alignment between the operational level and corporate strategy. -- Karl B. Manrodt, Professor of Logistics and Supply Chain Management, & Donnie Williams, Assistant Professor of Logistics and Supply Chain Management, Georgia College & State University

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The Thing Is to Be Connected

Analyst Insight: The past few years have seen IT systems moving away from advances in individual functionality to interoperability with complementary systems. Also, there's been a greater emphasis on "democratization" of applications - improving accessibility through cloud-based architectures, mobile computing, lower pricing models and improved user interfaces. We have also seen end products themselves becoming ever smarter through embedded software, making them able to react to their environment and transmit information back to supporting systems. -- Tony Christian, Director, Cambashi

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Click and Collect: Opening the Door to Competitive Advantage

Analyst Insight: Retailers are seeing new opportunities afforded by omnichannel commerce to leverage brick-and-mortar assets as more than just nodes in the distribution network. They are taking advantage of customers' desires for low or no shipping costs to drive additional in-store spend and seamless returns that make customers happy and ease the burden on distribution. -- Rob Dold, Retail Industry Leader, Fortna Inc.

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Sharks vs. Jets on the West Coast Waterfront?

Here's a question for U.S. exporters who were grievously harmed by the West Coast longshore labor slowdown in late 2014 and early 2015: Would it make you feel any better to learn that you were the victims of "a street brawl"?

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