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Retail: Page 306

Are You Ready for Connected Commerce & Omnichannel Distribution?

Analyst Insight: The double-digit growth of the ecommerce channel is indisputable; yet, it's still only 6 percent of total U.S. retail spend. Amazon may seem like it's the 600-lb. gorilla, but it may just be Humpty Dumpty sitting on a wall. Omnichannel is certainly getting its share of hype. We believe connected consumer commerce will be a competitive mandate for bricks and mortar retailers. Are you ready for the disruptive changes to the rules of the game? – Rich Sherman, author and founder at Gold & Domas Research

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Waking Up From the West Coast Port Nightmare: Where Do We Go From Here?

Assuming that the rank and file of the International Longshore and Warehouse Union (ILWU) ratifies the new five-year contract negotiated with terminal operators, West Coast ports can finally focus on getting container-handling operations back to normal. So is everyone happy?

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Supply Chain Is the Critical Link for Omnichannel Retail

Analyst Insight: The retail cut of the 2014 SCM World CSCO Study reaffirms that for most companies omnichannel is a major retail supply chain disruptor and that, for a few, progress has been made. Fulfillment changes have been driven by a desire for greater speed and agility. Battle lines are drawn between online and bricks-and-mortar supply chains. As omnichannel leaders look to move from walk to run, retail’s best weapon is harnessing demand data to make smart trade-offs. – Matt Davis, SVP Research at SCM World

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What's Next in Retail? From Early Adoption to Best Practice

Analyst Insight: The last two years have seen a rush to provide store fulfillment services - similar to the efforts to deploy e-commerce FCs back in 1998-2000. To date, store fulfillment initiatives have largely been tactical, technology-driven initiatives chartered to leverage existing applications-integration in order to support “save the sale" functionality as well as offload growing FC volumes to the retail store. The coming years will experience a "financial-efficiency" driven effort to maximize profit margin and optimize network inventory efficiency under the new age of constrained IT investment. – Kevin Hume, Principal, Tompkins International

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Building an Omnichannel Fulfillment Road Map

Analyst Insight: Omnichannel commerce is the new "normal" for retail. And it's a tall order for most companies to achieve. You'll need an omnichannel road map that incorporates where you've come from and where you need to be based on your customers' expectations and your business strategy. – Joe Dunlap, Senior Director, Supply Chain Strategy, Fortna Inc.

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Six Challenges for Supply Chains in Emerging Markets

What does it take to overcome the logistics challenges of serving customers in emerging markets?

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Your Omnichannel Strategy Is Failing? Blame the Supply Chain.

Although the term "omnichannel" has become most associated with success in retail and consumer goods, few companies are confident in their omnichannel abilities, according to a new study by Ernst & Young and the Consumer Goods Forum. They blame the supply chain.

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Global Food Manufacturer Achieves Significant Supply Chain and Duty Savings

Challenge: This global food manufacturer and distributor is one of the world's largest companies, exporting to over 70 countries. With an eye toward sustainable growth, the company realized their global trade process needed a transformation – manually intensive processes would often lead to inaccurate duty payments, documentation errors, and shipment delays.

Demand Planning at Coca-Cola: What's the Secret Formula?

The sign in the elevator banks at Coca-Cola Refreshments reads: "There is a person at the end of our supply chain." Well, that's a start.

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HighJump Software Partners With NumberCruncher.com

The TrueCommerce EDI (electronic data interchange) Solutions Group of HighJump Software has partnered with NumberCruncher.com, a vendor of inventory and order-management software for QuickBooks users.

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Successfully Navigating the E-Commerce and Omnichannel Landscape

Analyst Insight: E-commerce continues to grow by double digits and many companies are striving to achieve omnichannel success. A successful omnichannel strategy means having the capability to meet customers' increasingly high expectations by enabling them to buy anywhere, take delivery where they want to take delivery, and make returns where they choose. While today's leading retailers understand the need for omnichannel success, the majority are falling short of meeting their objectives. – Kelly Reed, Executive Vice President, Tompkins International

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Demand Volatility Challenges Logistics Network and Fulfillment Strategies

Analyst Insight: The rise of omnichannel fulfillment and e-commerce is having a dramatic impact on distribution network design. As omnichannel fulfillment becomes the new normal for consumers, distribution and logistics professionals are increasingly reassessing their fulfillment networks, the attributes of their distribution facilities and the expectations placed on their partners. This reassessment is leading to more innovative fulfillment options, but uncertainty remains on the profitability of additional customer service solutions. – Barry Blake, Vice President, Research, SCM World

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