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Retail: Page 312

Retailers Experience Slight Rise in Fraudulent Returns for 2014 Holiday Season

Retailers estimate that they will lose $3.8bn to return fraud for the 2014 holiday season, up from last year's $3.4bn estimate, according to a recent National Retail Federation (NRF) survey. Retailers also estimated that 5.5 percent of all holiday returns are fraudulent, similar to last year's 5.8 percent.

For Retailers, 2015 Must Be the Year of Omnichannel Commitment, Study Says

Less than half of retailers currently offer order fulfillment solutions like in-store pickup or ship-from-store to consumers, but 2015 provides a chance to improve their business operations and invest in technologies that will improve the bottom line and create unforgettable customer shopping experiences in all channels. Shopatron, a provider of cloud-based distributed order management solutions, says retailers must view 2015 as the year when omnichannel commitment becomes the priority.

The 'Single Window' for Trade Filing Is Finally on the Way

It's a government program. It involves technology. And it's a good thing.

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Report Spotlights Best Practices in Fleet Management in Retail Industry

The Professional Retail Store Maintenance Association (PRSM) has issued a report to provide the retail store maintenance industry with best practices and tools to benchmark the costs of keeping technicians and a fleet of vehicles operating reliably in the field.

The Promise of Cross-channel Marketing Nirvana Could Be Realized This Year

For years, marketers have had two goals. They wanted to truly be able to engage with customers uniquely, based on both their interests and their value to the retail brand. They have also wanted to manage that conversation across every digital marketing channel, unifying email, web/mobile sites, display ad, and social efforts. While widely viewed as two separate goals, they were innately connected – how can you have cross-channel marketing without knowing who, specifically, you are communicating with? 2015 is the year when the promise of cross-channel marketing nirvana is fulfilled, finally.

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Talent Management Is Issue Across the Board, But It's Acute in Manufacturing, Survey Suggests

All companies struggle to attract and retain top talent. But in recent years, as manufacturing has heated up, this problem threatens to slow down growth in that segment in particular.

Methods to Enhance Customer Experience Is Continuing Focus of Retailers, Survey Finds

As 2015 approached, rather than speculate what top retailers will focus on, Boston Retail Partners asked them about their priorities in a series of surveys over the past year. The overall theme concentrates on enhancing the customer experience by expanding store technology, improving assortments and offering unified commerce experience.

Spotlight on Growth of Mobile Internet Usage in Europe

In less than a decade, the mobile internet revolution has overtaken the digital revolution and is still accelerating. Mobile penetration is increasing, the costs of access and devices are coming down, and more and more people in both developed and developing economies are using the mobile internet as their first - and often their only - means of going online. Let's look at the phenomenon in Europe.

Happy New Year. Are You Ready for the Sharing Economy?

The future of commerce in products and services lies in sharing. Is that a good thing?

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Bitcoin and the Rise of Cryptocurrencies: Are They Here to Stay?

Are cryptocurrencies like bitcoin gaining legitimacy in the retail and services sector? And what impact might they have on the supply chain?

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Can You Hear Me Now? Faulty Logistics Services Hamper Growth of Ecommerce in India

You think you've had bad customer service buying products online - how about the guy in India who ordered his wife a Samsung smartphone, and the package arrived with only a brick and a bar of soap in it!

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JDA Offers Flowcasting Capabilities to Reduce Stockouts

JDA Software Group Inc. has developed a new application that allows users to achieve correct in-stock positions across their stores.

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

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