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Think Tank
Retail: Page 337
The Supply Chain Meets the Omnichannel
Piyush Sampat, principal with Deloitte Consulting LLP, charts the maturity of retailers' efforts to adapt to the omnichannel. Integration of online and store fulfillment remains a challenge, he says.
Consumers Love Free Shipping, Demand More Flexibility When Shopping Online
Online shoppers want retailers to make it easier to purchase their goods and services. Consumers also want websites and stores to work better together. For now, they also prefer to evaluate and purchase products from their desktops rather than their mobile devices, and when it comes to shipping and returns "free" is a driving factor to complete the sale. These and other findings appear in the third annual UPS Pulse of the Online Shopper study, conducted earlier this year by comScore.
Accellos Unveils Performance Group for Home Furnishing Retailers
The Accellos Performance Group of Accellos Inc. is now open to all home goods and furnishings retailers.
Certain Supply Chains Lag Behind the Rest
Supply chains in engineering and manufacturing lag ten years behind other industries. So says research by Lisa Harrington of lharrington group, who argues that engineering and manufacturing businesses must re-evaluate their approach to supply chain management and respond to their industry's driving trends to remain competitive in today's volatile business environment.
Report Offers Five Tips for Grocers to Prepare for the Future Now
As consumers continue to demand more from retailers, the grocery industry should adapt and provide targeted shopping experiences tailored to specific consumer needs and changing demographics, according to PwC’s report titled, Front of the Line: how grocers can get ahead for the future. Based on a survey of more than 1,000 shoppers, the report shares insights on changing consumer segments, what they'll want for the future and what can be done today to keep them happy tomorrow.
New Ideas in D.C. Automation
Omnichannel Demand from Customers Forces Retailers to Adopt More Competitive Strategies, Study Says
Omnichannel retailing, which provides customers with a consistent research, shopping, purchasing and fulfillment experience regardless of channel, lies at the heart of many retailer transformation efforts. Additionally, mobile shopping, same-day delivery, and growing volumes of data from online channels are forcing retailers to a tipping point to remain competitive and better respond to evolving customer needs and preferences.
Step Up Digitization of Business Processes if You Want to Meet Customers' Increased Expectations
Customers have been spoiled. Thanks to companies such as Amazon and Apple, they now expect every organization to deliver products and services swiftly, with a seamless user experience. Are your processes up to that level of expectation?
FedEx's Move to Dimensional Pricing: How Shippers Should Respond
Shippers are bracing for a big increase in the cost of moving packages by ground service.
Nurturing Supply Chain Leaders
Leadership comes down to relationships and having a connection with employees, says Kurt Kravchuk, director of distribution at Cabela's. Spending time each day on the floor, focusing on collaboration and maintaining a positive approach are three of his suggestions.
RFID Is Back! And It's the Key to Supply-Chain Visibility
Decades after its debut, radio frequency identification technology is finally poised to realize its potential in the retail sector.
Traceability in the Food Supply Chain
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