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Retail: Page 390

Consumer Delivery Demands Reshaping Big Box Warehouse Market, Report Says

Same-day delivery from major e-commerce and multichannel retailers during the 2012 holiday season introduced e-commerce as a viable option, even for last-minute shoppers. This evolution in customer demand now ripples through the supply chain for all retailers, prompting executives to re-evaluate real estate strategies, according to a new report from Jones Lang LaSalle.

Treating Customers Poorly Can Cost as Much as 20 Percent of Your Annual Revenue, Report Finds

A global research study by Oracle has found that brands could lose as much as 20 percent of their annual revenue due to poor customer service, with 95 percent of executives agreeing that delivering a great customer experience is critical to business results.

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3PL Invests in TMS to Manage Customers' Transportation Requirements

Challenge: The transportation services group of a leading 3PL customer with operations in all time zones was experiencing process issues with using a fleet management system in multiple databases to manage brokerage, transportation, and freight pay and audit services of their customers.

Proposals in State of Union Speech Could Have Big Impact on Retail World

President Obama didn't mention the word "retail" a single time in his State of the Union address. But retailers could nonetheless be widely impacted by proposals put forth in the annual speech to Congress, ranging from promises to create jobs and grow the economy to a plan to increase the federal minimum wage that is drawing headlines this morning.

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E-Commerce Sales Hit Record High; Asia-Pacific Being Top Market for Such Activity

E-commerce sales in B2C soared to new heights in 2012. According to eMarketer.com, e-commerce sales topped $1tr for the first time. The B2C sales grew from 21.1 percent last year to $1tr. This year, sales are expected to grow from 18.3 percent to $1.2tr worldwide. According to eMarketer, it is estimated that Asia-Pacific has surpassed North America to become the No. 1 market for B2C e-commerce sales.

Mama, Don't Let Your Babies Grow Up to Be Economists

Is it a waste of time to make economic forecasts? Even the most respected prognosticators are wrong as often as they're right. And the most sweeping changes? Hardly anyone ever sees them coming.

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Lack of Local Currency Pricing Said to Suppress Global E-Commerce Sales

A recent survey of global online shoppers reports that e-commerce merchants selling abroad are missing out on sales and revenue opportunities because their websites lack local currency pricing capability.

UPS Creates Click and Collect Network

UPS has launched of UPS Access Point, a network of convenience stores, petrol stations and newsagents which consumers purchasing goods on the web can choose for delivery and returns. It is starting with a network of 600 sites with 1,500 set to be in place in the United Kingdom by June 2013.

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Chinese New Year Has Great Affect on Shipping

Doing business in other countries means working within the cultural context. Chinese New Year, also known as the Lunar New Year or the Spring Festival, which started Feb. 10, is the most important of the traditional Chinese holidays.

Alibaba to Create Its Own Logistics Network

Alibaba Group Holding Ltd., China's largest e-commerce company, plans to join with partners to build a logistics network across China that can support 10tr Yuan ($1.6tr) worth of transactions a year within the next decade.

Infor Develops Version 10.2 of Supply-Chain Execution Tool

Infor has released version 10.2 of Infor Supply Chain Execution (SCE), software that supports warehousing and logistics management.

The Importance of Supply Chain in Omni-Channel Retailing

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