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Think Tank
Retail: Page 395
Leaders of Other Industries Can Learn from Grocery Shoppers' Values, Behaviors, Report Finds
No experience happens as often, grabs share of wallet, and stimulates the senses more than grocery shopping, finds PwC US in a new report titled Experience Radar 2013: Lessons from the U.S. Grocery Industry. The study, which is one in a series of customer-centric reports, measures the experiences of about 6,000 U.S. consumers across multiple industries.
Planning for High-Mix, High-Volatility Products
Seagate Strives to Slash Inventory
Report from Hi-Tech & Electronics Supply Chain Summit 2012
Walmart Sustainability Case Studies Available Online
In 2005 Walmart made history when then-CEO Lee Scott announced a bold sustainability strategy that would impact every aspect of its business. Along the way business researchers from the University of South Carolina and the University of Arkansas were given unprecedented access to study the process. A three-year project has culminated into a series of case studies, available online, that will be used to teach business students and executives about sustainability and business development.
Fallout from Conn. Massacre of Children Felt in Gun Marketplace
While President Barack Obama and other Democratic politicians clear their throats about proposing new gun control laws sometime next year, the marketplace is responding swiftly to the Newtown, Conn., elementary school massacre.
The Versatility of Voice Across Multiple Industries
Combating Volatility and Forecast Errors
Robert Byrne, CEO of Terra Technology, discusses highlights of Terra's 2012 benchmarking study on forecasting, which is based on raw data collected from the major CPG companies that are Terra's customers. Byrne explains why forecast accuracy is moving in the wrong direction and what companies can do to correct this trend.
At This Point, Outlook for 2013 Is Anyone's Guess
These are difficult times for economists and company managers because the outlook for 2013 is highly dependent on how the fiscal cliff (the large government budget cuts and tax increases that take effect on January 1, 2013) impasse is resolved and secondarily on whether Europe continues to recover from the recession resulting from its fiscal and financial crisis.
Return Fraud to Cost Retailers $3.5Bn This Holiday Season, Survey Finds
The retail industry will lose an estimated $3.48bn to return fraud this holiday season, down from $3.73bn last year, according to the National Retail Federation's annual Return Fraud Survey, completed by loss prevention executives at 103 retail companies. Annual return fraud will cost retailers an estimated $14.37bn in 2011, up slightly from $13.66bn in 2010.
Online Shoppers 'Not Likely' to Buy Again from Retailers Charging for Return Shipping
A survey by ShopRunner, which brings together a network of retailers to deliver shopping services, found that consumers are not concerned solely about free shipping on purchases, but free return shipping is increasingly at the forefront of their needs.
It's in the Bag: Office Depot Slashes Cost and Waste With Plastic Totes
For smaller items delivered to most of its business customers, the company has replaced corrugated cardboard boxes with returnable plastic totes and paper bags. The experiment has yielded big benefits in less than a year.
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